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FAQ
Answers to Your Most Common Questions
Frequently asked questions
Retreats
Payment Options
Our retreats are designed for women who are ready to invest some time in themselves. Our guests come from all walks of life and attend for a variety of reasons. Some are feeling exhausted and overwhelmed, some are navigating a period of change, some want to improve their health and wellbeing, and others simply recognise they need a break before burnout takes hold.
Both retreats are designed to give you the opportunity to step away from the busyness of everyday life, focus on your wellbeing and return home feeling refreshed, supported and equipped with practical tools to continue your progress.Think of both retreats as a healthy holiday for your mind and body. They share a similar format and include full catering, yoga, spa treatments, movement sessions and plenty of time for blissful relaxation.Mornings are dedicated to structured activities and workshops, while afternoons are yours to enjoy at your own pace. Unwind using the resort facilities, swim in the indoor heated mineral pool, relax in the sauna, enjoy a spa treatment or simply take some time for yourself.Every activity on our retreats is optional. This is your time, and you are welcome to participate as much or as little as you wish.So, what's the difference?The main difference between the two retreats is the focus of the workshops and the areas of wellbeing they explore.Fresh Start RetreatOur Fresh Start Retreat is ideal if you're looking to reset your habits, improve your nutrition, establish healthier routines and introduce positive, sustainable wellbeing practices into your everyday life. You'll come away with fresh inspiration, practical tools and ideas to help you make positive changes, alongside plenty of time to relax, recharge and enjoy a little time out.Resilience RetreatOur Resilience Retreat has a greater focus on managing stress, supporting mental wellbeing and restoring your energy. It's particularly suited to anyone feeling overwhelmed, stretched too thin or simply in need of time to pause, reflect and reset. The programme includes workshops exploring stress management, burnout, boundaries, communication, restorative sleep and building greater resilience.Three or Four-Day StayIf you're unable to commit to the full four days, both retreats also offer a three-day, two-night option. This allows you to enjoy the retreat experience while fitting it around your schedule.Arriving the Night BeforeYou also have the option of arriving the evening before your retreat begins, giving you a little extra time to settle in, unwind and ease into your retreat experience.Simply select this option under the optional extras section during the booking process, or send us an email and we'll happily add it to your booking.
Our Unwind and Pamper Package is an add on to your retreat package (single, twin, or day-stay), where you receive one 50 minute luxury spa treatment every day while you’re with us. You read that right…a spa treatment EVERY DAY of your retreat! You also have the option of bundling treatment times together to have one of our longer treatments on one day and a break from treatments on another. You can make your selection on the registration page that is emailed to you with your booking confirmation.Spa treatments are booked for you during our afternoon bliss time. You will receive an appointment list in your retreat folder.
The day-stay package is available to those who would like to enjoy all the benefits of attending a retreat with us, but would prefer to arrange their own accommodation outside of the resort. Perhaps you are a local, or have friends or family living close by who you would like to stay with.All the inclusions listed for the retreat type you are interested in are included with the day stay package.On the day stay program, you would drive to retreat each morning for our morning Yoga or fitness class (normally kicks off at 7am) and leave after dinner (normally 7:30pm). While you’re with us, you will enjoy all the daily retreat activities as well as having access to the beautiful retreat facilities to make yourself at home; kick back by the pool, relax in front of the fire in the lodge, or enjoy a good book in the library. Each day we will have towels, a bath robe as well as some slippers available for your comfort.
You have the option to add an extra night stay before your retreat when registering you booking. Check-in is available between 3:00 pm and 6:00 pm and includes a light dinner as well as breakfast served in your chalet the following morning. Alternatively we are just a short drive from Cambridge town, which offers a variety of additional lodging options.The retreat officially begins at 10:00 am on Day 1, allowing you to settle in and start your journey refreshed and ready.Select additional night accommodation as an optional item when you make your retreat booking.
Once you have booked with us, we will email you a confirmation pack that contains information about where to come, what to bring and what to expect! Suggested packing list:Water bottleSports shoes/running shoesSocksUnderwearSports braWorkout clothes for daily Yoga and fitness training sessionsComfy day clothes for wearing around the RetreatSlippersUmbrellaAny medication you require (if you suffer from hayfever It is a good idea to bring antihistamines also, as the retreat is amongst rural land)Laptop/I-pad device & charger (if you wish)Pen and HighlighterWarm jacket/jerseyCameraSunglassesSunscreenSunhatHair ties (if you have long hair)Swimsuit/ swimming gear you will feel comfortable in – doesn’t need to be fancy (please note, we may do workouts in the pool also)Yoga mat (if you have one, but we also have plenty)Make-up (if you wish)Face-care productsFeminine hygiene productsToothbrush & toothpasteAny books/magazines you want to read (we will have some too)Music player /i-pod etc (if you wish)Reading glasses (if applicable)Mobile phone and chargerLight blanket/throw for Yoga Nidra (optional)Your favourite tea mug (optional) – we drink a fair bit of herbal tea!Slip on shoes to wear around retreat/to spa treatments.The villas offer ample space, so feel free to bring more than you think you'll need, we won't mind! Your villa is equipped with a robe and slippers.
We ask guests to arrive between 8.30 and 9.30 am on the first day of retreat. At 10.00 am, the retreat officially commences.
Get ready to let go of stress and embracing our peaceful surroundings as we guide you through an unforgettable retreat experience. During the mornings, we have an array of scheduled activities to delight your senses and enrich your soul. But don't worry, we know the importance of 'Bliss Time'. The afternoons are all about you, offering a selection of optional activities, ample rest time, and the chance to indulge in spa & retreat facilities. The choices are yours to make.
You will receive a detailed retreat timetable upon your arrival. Along with your spa treatment schedule.
Our journey together concludes after lunch on the last day, usually between 2.00 pm and 5.00 pm. However, we understand that life's demands may require you to leave a bit earlier, and we'll accommodate your needs with utmost care. Our retreats begin with an orientation, morning tea, and an education session so comfortable casual clothing is perfect. You will have plenty of time to change into active wear before Fitness or Yoga.
No. We welcome and support a diverse group of guests, each seeking something unique – whether it's finding relief from stress, improving their health, or seeking emotional balance. Our approach is all-encompassing. We're dedicated to equipping our attendees with knowledge and practical tools that empower them to care for themselves in profound ways. The changes we witness during our retreats are genuinely life-changing, extending far beyond the time spent here.
How to Book Your RetreatBooking your retreat is easy! Simply follow the steps below to secure your place. If you have any questions or experience any difficulties during the booking process, please don't hesitate to get in touch. We're always happy to help.1. Choose Your RetreatVisit our website and select your preferred retreat type.2. Select Your DatesChoose the retreat dates that work best for you.3. Choose Your Retreat PackageSelect your preferred accommodation and package option:Single Suite + Unwind PackageSingle Suite Classic PackageTwin Share + Unwind PackageTwin Share Classic Package4. Complete Your Registration FormFill in your personal details and the relevant information requested in our online registration form. We'll also ask you to let us know about any injuries, allergies or food intolerances we should be aware of.The questionnaire is also a lovely opportunity for us to get to know you a little better before you arrive, so we can help make your retreat experience as enjoyable and comfortable as possible.5. Secure Your PlaceConfirm your registration with a NZD $500 deposit, payable through our secure online credit card facility.6. Receive Your Booking ConfirmationOnce your deposit has been received, we'll email you a booking confirmation along with your retreat invoice.7. Finalise Your PaymentThe remaining balance is due 30 days before your retreat start date. Please refer to our Payment Options page for details of the available payment methods.Before You ArriveWe'll keep in touch via email in the lead-up to your retreat, sharing any information you need to know to help you prepare.In the meantime, if you have any questions at all, please feel free to contact us. We're here to help every step of the way.We look forward to welcoming you and sharing a wonderful retreat experience with you!
Opting to twin share a villa with a friend or family member offers a unique opportunity to share a memorable experience together. Sharing a cozy chalet can foster heartfelt conversations, create lasting bonds through shared activities, and provide a sense of comfort and support.If you're interested in sharing a room but don't have a friend to accompany you, don't worry! We'll be happy to pair you up with another guest who is also looking for a roommate. Your room mate will be someone you haven't met before, but that's part of the adventure! It's an excellent chance to make new friends and create lasting memories with someone new. Rest assured that we'll do our best to match you with a compatible roommate. Please note that booking a twin room without another roommate is available as an option until one month prior to the retreat to allow us enough time to find you a roommate.For those who value personal space, we can alter the bed configuration as featured in the video linked below. For those who value personal space, we can alter the bed configuration as featured in the video linked here.
No. We get an idea of your fitness level and previous injuries during the registration process. Our skilled Wellness Manager can cater for all abilities and are very accustomed to giving alternative exercises where needed. The fitness sessions are designed to challenge you to improve your fitness, relative to your current level of fitness, but are not an extreme ‘bootcamp’ style of training.
Resolution Retreats has a number of payment options, please discuss with us if you are wondering which would be best for you. Please note that no matter what payment method you choose, a NZD$500 deposit (NZD$1,000 on 14 & 21 day retreats) is required to reserve your space on the retreat.
Finance options are:
Lay-by: You may choose to put the retreat on lay-by. Your place on the retreat will be held following payment of the deposit. The balance of the lay-by is required to be completed by the date the Retreat begins.
Finance: We have a finance facility available, through the great team at Q-Card (Fisher & Paykel Finance). Repayment options can therefore be tailored to your individual budget. Resolution Retreats customers get up to 12-months interest free using this facility. This facility can also be used in combination with the lay-by option above. Please notify us that you intend to pay for the retreat using Q-Card at the deposit stage.
Credit card: An online credit card facility is available for your convenience, fees apply. If you are wishing to settle your account via credit card, there is a ‘pay now’ button at the top left corner of your invoice. A service fee of 2.9% will apply to any payments using a credit card (or Visa/Mastercard Debit Card), excluding the inital deposit – no fees apply to the initial deposit payment.
We know coming on a retreat is a big commitment for many people financially. We are determined to help people who have made a commitment to their health by finding an arrangement which suits you – please let us know how we can help!
Mornings generally include an optional movement class, breakfast, a workshop, and a yoga and meditation session before lunch.
Afternoons are dedicated to what we call "Bliss Time" - your opportunity to enjoy your spa treatments, swim in the indoor heated pool, relax in the sauna, read a book, take a walk, have a nap, or simply enjoy some uninterrupted time for yourself.
In the evening, we come back together for dinner and relaxed conversation.
Definitely. We intentionally balance our retreat schedule with plenty of free time. We know many women come to retreat needing rest as much as inspiration. Our famous "Bliss Time" each afternoon gives you the freedom to enjoy spa treatments, swim, read, nap, walk, relax in the sauna, or simply do nothing at all.
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